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Shopify Issues

Symptom A: Banner appears but scripts still fire (Shopify)​

Cause: Shopify injects some scripts (e.g. Shopify Analytics) independently of your theme's <head>. These bypass script blocking.

Fix: ConsentForge intercepts Shopify's built-in consent API. Enable Shopify Consent API integration in Property → Settings → Platform → Shopify. This tells Shopify to withhold its own analytics until ConsentForge grants consent.

Symptom B: Banner shows on every page load​

Cause: The cf_consent cookie is not persisting across pages. This can happen if your Shopify store has a cookie banner from another app that's conflicting, or if cookie domain is set incorrectly.

Fix:

  1. Check Property → Settings → Cookie domain — set to .yourdomain.com (with leading dot)
  2. Remove any other cookie/consent apps from your Shopify store — only one CMP at a time

Symptom C: Banner not showing on Shopify Markets (multi-region)​

Cause: Shopify Markets uses subfolders or subdomains per locale (e.g. /de/, de.yourdomain.com). The embed token must be authorised for all domains.

Fix: Add all market domains/paths to Property → Settings → Domains.

Cause: Shopify's built-in Google channel loads GA4 and Google Ads before ConsentForge can set consent defaults.

Fix: Disable Shopify's built-in Google Sales Channel analytics and use GTM instead. Configure ConsentForge via the GTM setup guide for full Consent Mode v2 support.

Shopify app vs. script tag​

The ConsentForge Shopify App (recommended) handles installation automatically. If you installed manually via theme code, ensure the script is in layout/theme.liquid before any other <script> tags.